Joppe Quaedvlieg on LinkedIn: You can not buy loyalty. Creating loyalty is hard work, saying you are… (2024)

Joppe Quaedvlieg

Creator of Descriptive Communication/Leadership consultant/Communications specialist.

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You can not buy loyalty.Creating loyalty is hard work, saying you are like a family does not make it so, saying this is a safespace does not make it so and if your employees leave systematically it means they are not loyal to you.When an employee is loyal it means they understand their value at the company, their position and what is expected of them. Loyalty is created by authentic, polite, direct and honest communication. In short it makes people wanna stay even if another company would offer them more money.The challenge is that most leaders do not have or take the time to communicate. They are either too busy working or have a limited understanding on how to communicate properly.Dishing out commands or asking what an employee wants or needs is weirdly enough not enough. In order for an employee to feel safe a leader has to sit down with the employee, take a deep breath, shut off their phone, brew some fresh coffee, shut the office door, look the employee in the eye, smile and ask, ‘So, how have you been?’. Most likely the employee will answer what they think is expected and they will be distracted because they still have a million things to do. In order for the communication to work the leader has to listen to the first answer and then, in a different way ask the same question again, share their own feelings, motivations and uncertainties.In the end loyalty means, togetherness.You are not alone, we are in this together.Do you know how to ask the questions to get real answers? Would you like me to showcase how it can be done using my Descriptive Communication tool?Joppe

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    Teach employees to take responsibility. Don’t teach employees to be victims, that they're helpless, that they only will get ahead in life by receiving help or charity from leaders or co-workers.Ask them if they need the following to succeed:- Information- Resources- Moral support- Scheduling- Budget- Time- Motivation- Infrastructure- Authority- Education- SkillsAt first they will hesitate because they will believe that they should know all of this already.You will have to go through this list with them as a leader every time at every meeting until they start sharing it with you without you asking.This of course also means that you as a leader have to deliver the above when asked or, in case it is impossible because of lack of funding or something, you assist them in finding an alternative.Add to these deadlines and you will have a way more effective team then anyone else in your company or ecosystem that feels empowered because they feel supported and are able to take responsibility in their tasks.This all sounds simple but, no one actually does it.Does this make sense to you? Does this happen at your company?.Joppe

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    Empowering Instead of CateringMany many years ago I worked in a psychiatric hospital. We used a term: 'hospitalization'. Hospitalization means that by doing too many things for people you take away their ability to take care of themselves.I feel that the way the current system is set up in many companies it works against people who are trying to build a career. I see and hear it happen all the time.A couple of examples of remarks or questions in a coaching session:‘I wanna solve problems creatively but management won’t let me do it.’‘They say they are open to feedback but no one listens.’‘I tried to make changes but I am tired since nothing seems to work.’These are not expressions of power, these are expressions of desperation.There are so many experienced, well educated problem solvers looking for opportunities and so many employee happiness handbooks, HR’s and safe space teams but how many of those actually offer support that makes the employee shine in their role?Support becomes charity without any real results, which turns opportunity seekers towards apathy, depression and it does not make you look more attractive in the company. Actually, it will burn you out.What works is celebrating those who wanna grow, offering actual support to do so. Let them work outside of the box and create a space where they can take risks knowing that management has their back.I am a huge believer in empowering people and know that the only way to do this is together and give people responsibility by setting expectations.Everyone talks about it but no one takes the time to plan this and not a lot of people and institutions dare to expect a lot from employees.If we want and need change, we should stand up and raise our expectations of all parties involved and dare expect responsibility, dare to stand out and act.Do you feel that your employees want to take responsibility?Joppe

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Joppe Quaedvlieg on LinkedIn: You can not buy loyalty.

Creating loyalty is hard work, saying you are… (2024)

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